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Customer Service

Shipping & Delivery
After you place your order we may contact you to confirm the size and color of the item you are ordering and discuss shipping options.  
Privacy & Security
We will never sell your contact information to anyone.  By payment through Paypal, you are assured through their policies for security and rights.
Returns & Replacements
All items ordered are assumed to be final sale and no returns are offered.  If there is an issue due to damage in shipping, a replacment can be made available once damaged item is received.  Notification must be made to us within 48 hours or receipt.
Questions?  Call or email us first
If you have any questions or concerns please call or email us first at 602-903-7852 or sales@britishbicycle.com .  We can help you with your order direct or refer you to one of our authorized dealers in your area.